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Privacy Policy

PRIVACY POLICY

How do we obtain your personal data?

We collect your personal data on different occasions:

  • Every time you contact us directly, for example through the website www.3ike.es or through the customer service line, to request information about our products and services.
  • When you place an order (for example, through our website).

We would appreciate it if you could help us keep your personal data up to date by informing us of any changes to your contact details or preferences.

What information can we obtain about you?

Through the different services and contact channels described in this Privacy Policy, the following types of data may be collected about you:

  • Contact Data (name, address, telephone numbers, email)
  • Use of the website and communications
  • How you use our website; if you open or forward our messages; as well as the information collected through cookies and other tracking technologies Cookie Policy.

In accordance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, through this Cookies Policy Jason Eliot Harris (hereinafter 3ike) informs you that its website www. 3ike.es or any other name it may have in the future (hereinafter, the “Website”) uses cookies, computer files that are stored on your computer during your browsing and that generally contain a number that allows you to identify your computer.

As a general rule, there are the following types of cookies:

Depending on its expiration:

  • Session: Expires at the end of the session.
  • Persistence: They do not expire at the end of the session.
  • Depending on its origin:
  • Origin: Enabled by the website you are browsing
  • Third parties. They come from other websites.

The purposes for which 3ike uses cookies on the Website can generally be summarized as follows:

1. Analytical cookies

They are used to collect user activity statistics. Among others, the number of users who visit the Website, the number of pages visited, as well as the activity of users on the Website and their frequency of use are analyzed. The information collected is always anonymous so that it is not may establish a link between it and the natural person to whom they refer.

2. Authentication cookies

They are used by the Website to maintain the user's session during each visit, being dominant in private environments of the Website that require a username and password for access.

Except in the case of analytical cookies, the use of cookies has an effect on your privacy, since as a general rule it allows its content to be related to the connection IP address and other personal data relating to you, such as those provided voluntarily. .

Depending on each case, the aforementioned cookies used by 3ike may be session or persistent and their own or third-party cookies. These circumstances, among others, will determine the need to obtain or not your consent for the use of the aforementioned cookies.

By accepting this Cookies Policy, you are accepting the generation of cookies for the purposes mentioned above, in those cases where such consent is necessary.

However, if you subsequently wish to delete the cookies that have been stored on your computer and that necessarily require your consent, you can do so using the tools provided by your browser for these purposes. In this sense, you can find additional information through the following links:

  • Firefox: http://support.mozilla.org/es/home
  • Internet Explorer: http://support.microsoft.com/ph/807/es-es
  • Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES
  • Opera: http://help.opera.com/Windows/8.54/es-ES/index.html

If you do not accept cookies or reject them later, the functionality of the Website may be impaired.

Sales information

Information about purchases made on the website, as well as complaints and claims made by telephone or email.

Customer Service, promotions and advertising - to respond to queries and present offers and news

3ike collects your contact information and data on the use of the websites and communications; may also use sales information to determine those offers and news that may be of most interest to you and to contact you regarding such offers. Treatments related to promotions and advertising are only carried out when you have consented to them.

Compliance with legal and regulatory obligations - to comply with our legal obligations to comply with the information requirements issued by judicial bodies, regulatory and supervisory bodies and State security bodies and forces.

All data controllers are subject to the laws of the countries in which they operate, and are obliged to comply with them. These obligations include the delivery, in certain circumstances, of personal data to judicial bodies, regulatory or supervisory bodies and State security bodies and forces. These data processing are based on the existence for Jason Eliot Harris of a legal obligation to collaborate with such organizations.

How do we keep your data protected?

To ensure the protection and maintain the security, integrity and availability of your data, we use various security measures.

Although in data transmissions through the Internet or from the web it is not possible to guarantee absolute protection against intrusions, we dedicate the maximum efforts to maintain physical, electronic and procedural protection measures with which to guarantee the protection of your data in accordance with with the legal requirements applicable in this matter. The measures we use include the following:

  • Limit access to your data only to those people who must know it based on the tasks they perform;
  • As a general rule, the collected data is transferred in encrypted format;
  • Install perimeter protection systems for computer infrastructures (“firewalls”) to prevent unauthorized access, for example “hackers”, and
  • Regularly monitor access to computer systems to detect and stop any misuse of personal data.

In cases where we have provided you (or you have chosen) a password that allows you to access certain parts of our websites or any other portal, application or service under our control, you are responsible for keeping it secret and for complying with all other security procedures that we notify you. You will not be able to share your password with anyone.

How long do we keep your data?

Your personal data will be kept for the time necessary to fulfill the purpose for which it was collected. If your data is used for multiple purposes that require us to retain it for different periods, we will apply the longest retention period.

In any case, we limit access to your data only to those people who need to use it to perform their functions.

Our data retention periods are based on business needs, so in relation to personal data that is no longer necessary, access to it will either be limited to compliance with strictly legal obligations or will be securely destroyed.

Marketing purposes: Regarding the use of your information for marketing purposes, we will retain that information for that purpose for two years from the date on which we last obtained your authorization to direct marketing communications to you, unless you request that we that we exclude you from them by revoking the consent given.

Purposes related to the execution of a contract: regarding the use of your information for the management of any contractual obligation that we have with you, we will retain this data during the period of validity of the contract and for the following ten years, to be able to attend to possible subsequent queries or claims.

Purposes related to compliance with legal and regulatory obligations: certain information must be maintained for the periods required by the specific regulations that apply (fiscal, commercial, money laundering, etc.).

Who can we share your data with and how do we protect it? 3ike does not share data with third parties.

All your data is stored on secure servers (or secure physical copies) owned by us.

What are your data protection rights and your right to lodge complaints with the data protection authority

We remind you that you have the right to request:

More details about how we use your information,

A copy of the information you have provided to us,

Correct inaccuracies in the information we maintain,

Delete information for whose use we no longer have a legal basis,

Revoke your consent for the processing of your data for these purposes, in cases where data processing is conditional on consent, as well as for any direct marketing communication,

Object to any processing of your data - including profiling - that takes legitimate interest as a legal basis, unless our reasons for carrying out such processing outweigh any possible harm to your data protection rights,

Restrict how we use your data while a claim is investigated.

Your exercise of these rights is subject to certain exceptions for reasons of general interest (for example, the prevention or detection of crimes) and for our own interests (for example, maintaining the confidentiality of legal advice). If you exercise any of these rights, we will verify that you are really authorized to do so, and we will respond to you within one month or within the maximum period provided for in Spanish regulations, if this is shorter.

If you are not satisfied with the way we use your information or with our response to the exercise of any of these rights, you can file a complaint with the Spanish Data Protection Agency (www.agpd.es).

Legal bases for the processing of personal data

  • The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:
  • You have expressed your consent (you have been presented with a consent form to authorize the processing of your data for certain purposes; you can revoke the consent given at any time);
  • The processing of your data is necessary for the management and maintenance of a contract signed with you;
  • The processing of your data is necessary to comply with our legal obligations;
  • We use your data to achieve a legitimate interest and our reasons for doing so outweigh any possible harm to your rights to the protection of your data;
  • There may be purposes that are permitted under other legal bases; In such cases, we will do our best to identify the legal basis in question and communicate it to you as soon as possible as soon as we become aware of its existence.