UPDATE: IMPORTANT STATEMENT REGARDING BABBOE BICYCLES AND TRICYCLES

Published on 3-11-2024:

We have just received the following statement from Babboe:

Babboe prepares recall for City, City E, Mini and Mini E models

March 8, 2024 - Netherlands - Research has shown that the safety of

the CITY, CITY-E, MINI and MINI-E models from the Dutch cargo bike manufacturer

Babboe cannot be guaranteed. Therefore, these models should no longer be used. In consultation with the lead authority NVWA (Netherlands Food and Nutrition)

Consumer Product Safety Authority), Babboe is preparing to launch a recall, where owners of these bikes will be provided with a replacement or another suitable alternative . Customers will also receive compensation for any inconvenience caused .

 

Babboe will comply with all regulatory requirements that are applicable in the countries where Babboe is sold.

While the exact details of the recall are still being finalized, Babboe intends to provide customers and distributors with information about the timing and next steps as soon as possible.

 

As a precautionary measure, Babboe has asked dealers to stop selling Babboe cargo bikes until further notice and consumers have been informed to stop using them while a thorough review is conducted with the NVWA.

Gerard Feenema, CEO of Babboe since February 19, 2024: “Babboe

takes the safety of its customers very seriously. That is why we are now launching this recall for the CITY, CITY-E, MINI and MINI-E models. We understand the

concern and inconvenience this has caused to our customers. We apologize

to all customers and we are committed to ensuring the smoothest possible execution of this recall.

 

“We remain in discussions with authorities and hope to provide information as soon as possible regarding the timing of the recall, as well as next steps regarding our other cargo bike models.”

 

Customers with a Babboe CITY, CITY-E, MINI or Mini-E cargo bike model can indicate

your frame number at www.checkyourframe.com to see if your cargo bike is affected by this recall. You will be contacted as soon as possible about the next steps to take.

 

Babboe is consulting with the NVWA lead authority on possible measures to

its other models and Babboe is focused on providing more clarity on this shortly.

 

The other models are:

Babboe Curve / Curve-E / Curve Mountain

Babboe Big / Big-E

Babboe Dog / Dog-E

Babboe Max-E

Babboe Mini Mountain

Babboe Pro Tricycle / Trike-E

 

Babboe Pro XL Tricycle

Babboe Carve-E / Carve Mountain

Babboe Slim Mountain

Babboe Go-E, Go Mountain

Babboe Flow-E, Flow Mountain

Babboe City Mountain

We also advise against the use of these models at this time.

Babboe has released a video statement:

Those affected by this issue can also contact Babboe directly by phone (in English) for more information at +31-513 788 136.

Published on 21-2-2024:

Dear Babboe cargo bike or tricycle owner,

On Monday, February 19, we received a statement from the Dutch bicycle and cargo tricycle manufacturer Babboe.

The original email, translated by Google, says like this:

“ The Netherlands Food and Consumer Product Safety Authority (NVWA) stated today (Monday, February 19) that the company has not been able to provide sufficient information to demonstrate that certain models do not pose a safety risk. Therefore, it is necessary to suspend the sale of these models.

As a precautionary measure, Babboe has decided to temporarily suspend the sale of all Babboe cargo bikes in all countries. We advise customers not to use their bicycles.

Babboe and NVWA will remain in dialogue to ensure that the requested information is delivered as quickly as possible so that sales can resume. At the moment, we are in consultation with the NVWA.

We will keep you informed as soon as we can. ”

At the moment we do not have any further information from Babboe, and we can only follow the instructions provided by the manufacturer.

We also provide you with the information published directly by the NVWA on this matter, at the link below. The content is in Dutch, but you can view the translated page in your browser.

https://www.nvwa.nl/nieuws-en-media/nieuws/2024/02/14/nvwa-babboe-moet-handel-bakfietsen-staken

At the moment the only recommendation we can provide to you as a user of a Babboe bicycle is to temporarily stop using it until we have more information.

Furthermore, those owners/users who have ceased to be owners are recommended to contact the new owners/users (second-hand buyers, etc.) to pass on the information provided. For those users who are thinking about selling it, do not do so without proper warning to the buyer.

We are waiting for the following communications from Babboe to be able to answer all the questions that arise in this situation.

As soon as we have more information, we will communicate it in this way and also directly to buyers of Babboe bicycles and tricycles who have purchased them through 3ike, by email, Whatsapp and/or telephone.